SHIPPING AND RETURN

Worldwide Shipping. We have warehouses in Europe and the U.S.A.

​​​​​Did something go wrong with your order? No problem! We are here to help.

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At Oddityverse we are committed to providing high quality products and excellent customer support. However, we understand that occasionally problems may arise.

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RETURN ELIGIBILITY

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Returns must be initiated within 10 days of the delivery date. Returns are only accepted when the product arrives damaged or with a manufacturing defect.

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WE DO NOT EXCHANGE ORDERS DUE TO MISTAKES IN SIZE OR COLOR.

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BEFORE BUYING CHECK OUR SIZE GUIDE HERE. THANKS!

 

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RETURN PROCESS

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Please contact us via our contact page. You will need your order number, a description and supporting photographs. Once we review your claim and if you are eligible, we will either issue a refund to your original payment method or send you a replacement, depending on your preference.

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RESTRICTED SHIPPING COUNTRIES
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Oh, if only the world were so simple. Unfortunately, we do not ship to some locations due to legal restrictions or because carriers simply do not cooperate. This list of banned countries can change depending on the mood of planet Earth — wars, sanctions, diplomatic nonsense, you know. But, for now, we do not ship to the following destinations:

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Belarus

North Korea

Cuba

Ecuador

Iran

Palestine

Russia

Syria

Ukraine

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If you are in any of these places... we are sorry. Literally.

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If you have any questions, please contact us through www.oddityverse.com/contact
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Thank you for your collaboration.